Tens of hundreds of Spotify customers all over the world have reported they have been unable to stream music on the app.
Downdetector, which tracks platforms, confirmed greater than 20,000 individuals reported Spotify was not performing on Wednesday afternoon from 13:30 GMT.
Hundreds extra reported points within the US and components of Europe.
Spotify advised the BBC “the problem with Search has been addressed” it was rolling out the replace to its customers.
Nonetheless it’s unclear how lengthy it is going to be earlier than the app begins working correctly once more.
Spotify says it has greater than 675 million customers worldwide.
Customers reported they have been nonetheless in a position to play music that they had downloaded onto their machine, nonetheless they have been unable to view artists or use the search perform on the app.
After making an attempt to seek for music, the app seems to day out and shows a message studying “one thing went mistaken” with a refresh button.
“We’re conscious of some points proper now and are checking them out,” the agency wrote on social media in response to rising complaints from customers.
On social media quite a lot of customers advised the corporate they have been sad with the outage, and the affect the lack of music was having.
One urged the platform to rush up and repair the problem as they have been on the health club, whereas one other pleaded for a fast repair because the lack of music was disrupting their revision.
Extra considerably, some mentioned they might swap to rival streaming platforms equivalent to YouTube or Apple Music.