The robots that share our public areas immediately are so demure. Social robots and service robots goal to keep away from offense, erring towards well mannered airs, optimistic feelings, and obedience. In some methods, this is sensible—would you actually wish to have a yelling match with a delivery robot in a resort? In all probability not, even for those who’re in New York City and making an attempt to soak up the native tradition.
In different methods, this passive social robot design aligns with paternalistic requirements that hyperlink help to subservience. Thoughtlessly following such outdated social norms in robotic design could also be ill-advised, because it can help to reinforce outdated or harmful ideas resembling limiting individuals’s rights and reflecting solely the wants of majority-identity customers.
In my robotics lab at Oregon State University, we work with a playful spirit and luxuriate in difficult the problematic norms which are entrenched inside “well mannered” interactions and social roles. So we determined to experiment with robots that use foul language round people. In any case, many individuals are utilizing foul language greater than ever in 2025. Why not let robots have an opportunity, too?
Why and The best way to Research Cursing Robots
Societal requirements within the United States counsel that cursing robots would probably rub individuals the mistaken means in most contexts, as swearing has a predominantly damaging connotation. Though some previous analysis reveals that cursing can enhance team cohesion and elicit humor, sure members of society (resembling girls) are sometimes anticipated to avoid risking offense by way of profanity. We questioned whether or not cursing robots can be seen negatively, or if they could maybe supply advantages in sure conditions.
We determined to check cursing robots within the context of responding to errors. Previous work in human-robot interplay has already proven that responding to error (somewhat than ignoring it) will help robots be perceived extra positively in human-populated areas, particularly within the case of non-public and repair robots. And one study discovered that in comparison with different fake pas, foul language is extra forgivable in a robotic.
With this previous work in thoughts, we generated movies with three frequent varieties of robotic failure: bumping right into a desk, dropping an object, and failing to understand an object. We crossed these conditions with three varieties of responses from the robotic: no verbal response, a non-expletive verbal declaration, and an expletive verbal declaration. We then requested individuals to charge the robots on issues like competence, discomfort, and likability, utilizing customary scales in an internet survey.
What Folks Considered Our Cursing Robots
On the entire, we have been shocked by how acceptable swearing appeared to the research individuals, particularly inside an preliminary group of Oregon State College college students, however even among the many common public as properly. Cursing had no damaging impression, and even some optimistic impacts, among the many faculty college students after we eliminated one religiously connotated curse (god***it), which gave the impression to be obtained in a stronger damaging means than different cuss phrases.
Actually, college individuals rated swearing robots because the most socially close and most humorous, and rated non-expletive and expletive robotic reactions equal on social heat, competence, discomfort, anthropomorphism, and likability scales. Most of the people judged non-profane and profane robots as equal on most scales, though expletive reactions have been deemed most discomforting and non-expletive responses appeared most likable. We imagine that the college college students have been barely extra accepting of cursing robots due to the campus’s progressive tradition, the place cursing is taken into account a peccadillo.
Since experiments run solely in an internet setting don’t at all times symbolize real-life interactions properly, we additionally performed a remaining replication research in individual with a robotic that made errors whereas distributing goodie baggage to campus neighborhood members at Oregon State, which strengthened our prior outcomes.
We’ve submitted this work, which represents a well-designed sequence of empirical experiments with attention-grabbing outcomes and replications alongside the way in which, to a number of totally different journals and conferences. Regardless of persistently enthusiastic reviewer feedback, no editors have but accepted our work for publication—it appears to be the kind of paper that editors are nervous to the touch. At the moment, the work is underneath overview for a fourth time, for potential inclusion within the 2025 IEEE Worldwide Convention on Robotic and Human Interactive Communication (RO-MAN), in a paper titled “Oh F**k! How Do People Feel About Robots That Leverage Profanity?”
Give Cursing Robots a Probability
Primarily based on our outcomes, we expect cursing robots deserve an opportunity! Our findings present that swearing robots would sometimes have little draw back and a few upside, particularly in open-minded areas resembling college campuses. Even for most of the people, reactions to errors with profanity yielded a lot much less distaste than we anticipated. Our knowledge confirmed that individuals cared extra about whether or not robots acknowledged their error in any respect than whether or not or not they swore.
Folks do have some reservations about cursing robots, particularly on the subject of consolation and likability, so thoughtfulness could also be required to use curse phrases on the proper time. For instance, simply as people do, robots ought to probably maintain again their swear phrases round kids and be extra cautious in settings that sometimes demand cleaner language. Robotic practitioners may additionally think about surveying particular person customers about profanity acceptance as they arrange new expertise in private settings—somewhat than letting robotic techniques be taught the exhausting means, maybe alienating customers within the course of.
As extra robots enter our day-to-day areas, they’re certain to make errors. How they react to those errors is vital. Essentially, our work reveals that individuals want robots that discover when a mistake has occurred and react to this error in a relatable means. And plainly a spread of kinds within the response itself, from the profane to the mundane, can work properly. So we invite designers to offer cursing robots an opportunity!
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