Apple launched its second AI update, iOS 18.2, final week, however most iPhone customers have but to faucet into the AI writing instruments, picture enhancing capabilities, and different new Apple Intelligence options launched two months ago with iOS 18.1.
That is in accordance with a new survey of over 1,000 Apple iPhone customers and 1,000 Samsung Galaxy cellphone customers carried out by tech trade-in website SellCell from November 28 to December 6. The U.S.-based survey was carried out earlier than the December 11 rollout of Apple’s iOS 18.2 update, which added extra AI options to the combination, together with Siri consulting ChatGPT for solutions.
The survey discovered that almost all of iPhone homeowners (58.4%) utilizing an iPhone 15 Professional, iPhone 15 Professional Max, or iPhone 16 mannequin haven’t used Apple Intelligence. An analogous share of Samsung smartphone homeowners, about 53.1%, haven’t utilized their cellphone’s AI options in any respect.
Why are Apple and Samsung cellphone holders selecting to not use AI? Apple iPhone customers mentioned the primary purpose was that they did not replace to the most recent software program (57.6%). The highest purpose that Samsung Galaxy customers gave was that they did not discover the AI options helpful (44.2%). Inaccuracy was a priority for 18.2% of Apple customers and 35.5% of Samsung customers.
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Of the 41.6% of respondents who’ve used Apple Intelligence, the AI options mostly used had been writing tools, which proofread, summarize, and rewrite textual content throughout apps like Notes and Mail.
Different in style AI instruments had been notification summaries, which mix data from a number of notifications right into a single view, and priority messages, which summarize messages and emphasize pressing emails.
On the Samsung facet, the most well-liked AI characteristic utilized by over 80% of those that tapped into Samsung AI was Circle to Search, which permits customers to attract a circle round any picture on the display to go looking Google for related details about that picture.
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Galaxy AI options like live translate, which interprets conversations in actual time, and transcribe assist, which generates a transcription and a abstract of recordings within the Voice Recorder app, had been utilized by lower than 4% of Samsung AI customers.
No matter AI options, each Samsung and Apple customers had been principally loyal to the manufacturers of telephones they selected. The vast majority of Apple customers (78.9%) and nearly all of Samsung customers (67.2%) said that they would not change manufacturers for higher AI instruments.
Over 4 in 5 respondents total additionally mentioned they would not pay to make use of AI.
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