Think about this: You’ve constructed a chatbot. It’s witty, it’s useful, and it remembers every little thing — together with customers’ bank card numbers, dwelling addresses, and that one time they drunkenly requested it for relationship recommendation at 3 AM.
Now think about regulators, hackers, and offended prospects all teaming as much as destroy you as a result of your bot leaks knowledge like a damaged faucet.
Yikes.
Welcome to the world of chatbot safety and compliance, the place one improper transfer can flip your useful AI assistant right into a GDPR positive magnet or a hacker’s playground.
On this laugh-out-loud (however severely necessary) 3000+ phrase information, we’ll cowl:
- Why chatbots are prime targets for hackers & regulators
- The right way to keep away from turning consumer knowledge into public gossip
- GDPR, PII, and different scary acronyms defined (with out the authorized jargon)
- Actual-world chatbot safety disasters (so that you don’t repeat them)
- Finest practices to maintain your bot safe, compliant, and never in courtroom
Prepared? Let’s be sure that your chatbot doesn’t find yourself on the entrance web page of a knowledge breach information story.
